More than a promise—it's the Filipino commitment to excellence, integrity, and genuine care. When you choose Touch of Grace, you're choosing a family-owned business that stands behind every service with pride.
If you're not completely satisfied with any aspect of our service, we'll return within 24 hours to make it right—absolutely free. No questions asked. That's not just a policy; that's the Filipino way of honoring our commitment to you.
Our comprehensive guarantee covers every aspect of your experience with Touch of Grace. We don't just promise quality—we deliver it, backed by 10 years of excellence.
Not satisfied with any area? We'll return within 24 hours to re-clean it at no additional cost. Your satisfaction is our only measure of success.
We respect your time. If we're ever late, we'll offer a discount on your service. Punctuality is part of our professional commitment.
Fully insured for your peace of mind. In the unlikely event of damage, we'll repair or replace it promptly. Your home is in safe hands.
We guarantee the use of eco-friendly, non-toxic cleaning products safe for your family, pets, and the environment. Health comes first.
Every team member is background-checked, trained, and bonded. We guarantee professional, trustworthy service every single time.
No hidden fees, ever. The price we quote is the price you pay. Honesty and transparency are at the heart of our family business.
In Filipino culture, palabra de honor (word of honor) means everything. When we make a promise, we keep it. For 10 years, Ottawa families have trusted us because we treat your home like our own—with respect, care, and genuine dedication.
Our guarantee isn't just a business policy—it's a reflection of Filipino cultural values that have been passed down through generations.
We approach every home with genuine affection and care, treating your space as if it were our own family home.
Deep, authentic concern for your wellbeing and satisfaction drives every decision we make.
Building lasting relationships based on mutual respect, trust, and understanding with every client.
Striving for perfection in every detail, because mediocrity is never an option in Filipino hospitality.
"These aren't just words to us—they're the foundation of how we were raised and how we run our family business. When you choose Touch of Grace, you're not just hiring a cleaning service; you're inviting Filipino hospitality into your home."
We make it simple and stress-free to ensure you're completely satisfied with every service.
Call, text, or email us within 24 hours of your service if you're not completely satisfied with any aspect of the cleaning.
Tell us what didn't meet your expectations. We'll listen carefully and schedule a return visit at your convenience—no hassle, no questions.
Our team returns to re-clean the areas in question, ensuring they meet our high standards—and yours. Absolutely free.
Our guarantee is honored with no questions asked, but we appreciate detailed feedback. It helps us improve and ensures we continue delivering the Filipino standard of excellence to all our Ottawa clients. Your honest input makes us better.
Our guarantee isn't just words on a page—it's proven by years of satisfied Ottawa families who trust us with their homes.
"I've used Touch of Grace for over 3 years. Once, I wasn't satisfied with one bathroom, and they were back the same day to fix it. No arguments, no excuses. That's integrity."
"The satisfaction guarantee is real! But honestly, I've never needed it. Mary Grace's team is meticulous, professional, and they truly care about doing the job right the first time."
"What sets Touch of Grace apart is their genuine commitment. It's not just about the guarantee—it's about the pride they take in their work. You can tell it's a family business."
"I'm a property manager with multiple units. Touch of Grace's guarantee gives me confidence to recommend them to all my tenants. They've never let us down."
"After trying several cleaning services, Touch of Grace is the only one that actually backs up their promises. Plus, their Filipino hospitality makes them feel like family."
"The peace of mind knowing they'll make it right if anything isn't perfect is priceless. But their track record speaks for itself—they get it right every time."
Join the 1,000+ Ottawa families who trust our Filipino-owned business. Book with complete confidence—our guarantee ensures you have nothing to lose and a beautifully clean home to gain.
Guaranteed Quality
Filipino Excellence
Family-Owned
10 Years Trust