A family of five enjoys quality time together in a cozy living room. They smile and give thumbs up, showcasing a moment of joy and togetherness during a casual gathering.
5-Star Rated Service

Trusted by 200+ Ottawa Families

Real stories from real people who've experienced the Touch of Grace difference. We don't just clean homes—we build lasting relationships.

200+
Happy Homes
10
Years in Business
98%
Client Retention
5.0
Average Rating

What Our West End Families Say

From Kanata to Barrhaven, these are the honest experiences of your neighbors who trust us with their homes every week.

Middle eastern couple with daughter moving in a new apartment while making a roof with their arms. Mid adult man with beautiful Indian woman and young girl dreaming a new home. Portrait of cheerful family sitting on couch making roof with hands: mortgage, relocation, house insurance and child protection concept.
Featured Review

"I was honestly skeptical about hiring a cleaning service—I'm particular about how things should be done. But Grace and her team proved me completely wrong. They're so careful with our daughter's toys, they always remember which rooms need extra attention, and they never rush. It's like having family help out, except they're actually professionals who know what they're doing. After trying them once, we've been weekly clients for over two years now."

Sarah & Ahmed K.

Kanata

Weekly Client Since 2022

Happy family, portrait and real estate with keys in property, investment or new home together. Mother, father and child smile in relocation, buying or mortgage loan in building, finance or investing

Michael & Lisa T.

Stittsville

"We've had Touch of Grace for three years now, and honestly, we can't imagine going back to cleaning ourselves. What keeps us coming back isn't just the spotless results—it's the trust. They've never been late, never rushed through a job, and they treat our home with genuine respect. Worth every single penny."

Bi-Weekly Client Since 2021

Happy young family playing together at home

Jennifer M.

Kanata North

"As a busy single mom working full-time, I can't tell you what a relief it is to come home to a clean house. The team is so understanding when I need to reschedule last minute, and they even leave little notes if they notice something needs attention (like when my kitchen faucet started leaking). They actually pay attention and care."

Weekly Client Since 2023

Heartwarming scene of diverse family spending quality time together in living room. The group includes parents and two children, showcasing love, connection, togetherness in modern family setting

David & Emma R.

Barrhaven

"We tried two other cleaning services before finding Touch of Grace, and the difference is honestly night and day. They don't cut corners—baseboards, inside the microwave, even the tops of door frames get cleaned. We finally found cleaners who actually match our standards instead of us having to lower them."

Weekly Client Since 2022

Happy multi-ethnic friends and family are laughing and enjoying a festive meal together at home

Aisha F.

Nepean

"I have severe allergies and asthma, so I was really nervous about letting anyone use cleaning products in my home. Grace personally came to my house, showed me everything they use, and worked with me to choose the gentlest, most natural options. They really listen and accommodate special needs. Plus, my house has never been cleaner!"

Bi-Weekly Client Since 2023

Laughing, family and children in home with winter fashion, parents or support with smile or foster care. Bonding, funny or happy kids with love, adoption and warm clothes to relax or play

Robert & Grace L.

Bells Corners

"We're both retired now and can't keep up with cleaning the way we used to. Touch of Grace helps us stay in our home with dignity. They're patient, kind, and never make us feel like we're a bother when we ask questions or need something done differently. It's like having caring neighbors who happen to be excellent cleaners."

Weekly Client Since 2020

Happy African American family life concept. African American parents (Father, Mother) and little boy enjoying during playing soap bubbles togetherness. family relaxes in green park. Family weekend.

Marcus & Tanya B.

Kanata

"We both work demanding jobs, and having Touch of Grace has literally given us our weekends back. No more spending Saturday mornings scrubbing bathrooms—now we actually get to spend quality time with our son. The investment is 100% worth it for the time and stress it saves us. Best decision we made this year."

Weekly Client Since 2023

Why Clients Choose to Stay

The most common reasons our clients mention when they refer their friends and family.

They Genuinely Care

"It's not just a job to them—they treat your home like it's their own family's house."

— Mentioned by 92% of clients

Always Punctual

"In three years, they've never been late. Not once. That reliability is priceless."

— Mentioned by 96% of clients

Attention to Detail

"They clean places I didn't even know needed cleaning. Baseboards, light fixtures, everything."

— Mentioned by 89% of clients

Trustworthy & Honest

"We trust them completely in our home, even when we're not there. That peace of mind matters."

— Mentioned by 94% of clients

Great Communication

"They're so easy to reach, and they actually listen to your preferences and remember them."

— Mentioned by 88% of clients

Safe, Eco-Friendly Products

"Perfect for our kids and pets. We love that they use natural products without sacrificing results."

— Mentioned by 85% of clients

More Client Stories

Every client has a story. Here are a few more that show the Touch of Grace difference.

KD

Karen D.

Kanata • Monthly Deep Clean Client

"I run a small business from home, and clients sometimes come by for meetings. I was always stressed about the state of my house. Touch of Grace does a monthly deep clean for me, and the transformation is incredible every single time. They're so thorough that I actually feel proud to have clients visit now. Grace even gave me tips on how to maintain things between cleanings. It's like having a cleaning mentor!"

JC

James C.

Stittsville • Bi-Weekly Client

"My wife passed away last year, and keeping up with the house has been overwhelming. A friend recommended Touch of Grace, and they've been a lifeline. They're not just professional—they're compassionate. They never make me feel embarrassed about the state of things, and they work around my schedule without complaint. It's one less thing I have to worry about during a difficult time."

PR

Priya R.

Barrhaven • Weekly Client

"We have three kids under 10 and two dogs. Our house is basically chaos central. I thought I'd have to do a massive pre-clean before they arrived, but Grace told me not to worry—they've seen it all. They were right! They handled our disaster zone with zero judgment and total efficiency. Now we have them weekly, and it's the only way we survive. The kids even get excited for 'cleaning day' because they know the house will smell amazing after!"

TW

Thomas W.

Nepean • Move-Out Clean Client

"I needed a move-out clean for my rental property on super short notice—like 48 hours short notice. Touch of Grace squeezed me in and absolutely saved me. The place looked better than when I moved in! My landlord was so impressed that I got my full deposit back, which more than covered the cleaning cost. I'll definitely use them for my new place."

SH

Stephanie H.

Kanata • Pre-Event Clean Client

"I was hosting my daughter's bridal shower and wanted everything perfect. Touch of Grace came the day before and made my home absolutely sparkle. Every window gleamed, every surface shined. Multiple guests asked me for their contact information because they were so impressed with how clean everything was. They've now become my go-to for special occasions!"

DN

Daniel N.

Bells Corners • Weekly Client

"As a bachelor who works 60-hour weeks, I'll be honest—cleaning was not happening. My place was getting pretty rough. Touch of Grace got me on a weekly schedule, and now I actually enjoy being home. Friends have noticed the difference, and I've even started having people over again. It's amazing what a clean space does for your mental health and social life!"

Ready to Join Our Happy Clients?

Over 200 Ottawa families trust us with their homes every week. Experience the same care, reliability, and exceptional cleaning that keeps our clients coming back year after year.

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